Shipping policy

iBrushy – Shipping & Returns Policy

Welcome to iBrushy! We’re delighted to offer our innovative dry brush, designed to improve skin texture and stimulate circulation. To ensure the best shopping experience, please read our Shipping & Returns Policy carefully.

Order Processing

  • Orders are processed within 24 hours.

  • With priority shipping, orders are processed in under 12 hours.

Shipping Times

  • Italy: 7–9 business days

  • Europe: 8–10 business days

  • Rest of the world: 10–12 business days

Please note that shipping times may vary depending on the destination and potential customs delays.
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your parcel in real time.

Address Changes

Address changes can be requested within 12 hours of purchase. After this time, we cannot guarantee any modifications.

If we are unable to assist with the change, a €10 fee per product will apply.
Please contact us by email to find the best possible solution; however, we cannot change the address once the order has been processed.

For any requests, contact us at info@ibrushy.com.

Returns for Parcels Returned to Sender

If a parcel is returned to the sender due to failed delivery and the customer did not monitor the tracking or was unavailable to receive it, a €10 fee per product will be charged to arrange a new shipment.

It is the customer’s responsibility to provide accurate shipping details and monitor tracking to be available at the time of delivery.
We do not issue refunds for issues not caused by iBrushy.

Return Policy

We’re confident you’ll love your iBrushy brush, but if for any reason you’re not satisfied, you may return the item within 90 days of delivery.

To be eligible for a return:

  • The product must be unused

  • It must be in its original packaging

Return shipping costs are the responsibility of the customer, unless the return is due to an error on iBrushy’s part.

Delivery delays that fall within our stated delivery timeframes are not considered valid grounds for a return.

Payment Methods

We accept all major credit cards, PayPal, and other secure payment methods.
You can shop with confidence knowing your data is always protected.

We’re confident you’ll love our dry brush.
Shop now and turn your skincare routine into a daily wellness ritual with iBrushy.